Google Play

CV Profile No.96506

Contact this profile for a recruitment
Last name : *****
First name : ******
Phone : +2**********
Email : ******@******
Date of birth : ********
Nationality : ***********
Address : ***************************************************************

Attached CV :

Profile details

Job category searched
» Accounting, controlling, finance
» Management
» Production, maintenance, quality
» R&D, project management
» Advice, audit, accounting
» Banking, insurance, finance
» Call centers, hotlines
» IT, software engineering, Internet
» Quality, methods
Professional experience . More than 10 years
Professional Experience: 
Verification and Fraud Prevention Supervisor/ Team Leader
Nedbank
01.1999 - 12.2004
Identifying team performance. Updating staff mandates. Conducting weekly meetings with staff. Ensuring that invoices for Bank Verification are paid on time. Quality assurance on staff Compiling ITC checks for Credit Assessment, Quality Assessment & Collections. Logging all possible fraud cases to NFPS (Nedbank Fraud Preventions Services). High Concentration on Staff management. Logging MAC requests. Training. Shared strategic view to the development of systems.
Senior Systems Administrator/ SQA Tester (Dual Role)
Nedbank
01.2005 - 09.2008
Perform functional testing. System integration testing and volume/performance testing are performed when appropriate . System is tested according to plan and schedule. Support user acceptance test. Validate user documentation. Scrutinize and understand any new business requirements and provide technical input and guidance adhering to best practices. Incident management & problem resolution; ensuring businesses are kept informed on the incident status, and ensuring resolution is carried out within the agreed SLA’s.
Senior Manager
Catz Pyjamas Catering
03.2009 - 09.2010
Overall running of restaurant end to end. Meeting with Reps from different suppliers. Ordering in stock (Fruit & Veg, Meat, Bulk, Dry Stock, Glassware...etc) Handling Payments GAAP system, GPA’s, menu items, recipes, food costing, setting up commission structures.
Telemarketing Agent/Commercial Lines Administrator
Genesis Advisory Services
01.2013 - 08.2014
Marketing campaigns, Setting up Broker appointments. Tele sales of products In depth Product descriptions and training. Commercial Lines Administrator - Policy amendments and renewals.
Campaign Manager, Data Analyst, QA/ Training Manager/Coach
Axon Holdings
04.2015 - 10.2015
Campaign Manager - Complete management of call centre floor Data Analyst - Lead routing for different campaigns QA/ Training Manager/Coach - Quality management of processes and agent calls.
Various
Discovery LTD
Since 10.2015
Complaints/Escalation Senior Specialist - Oct 2015 - Jul 2016 (10 months) Complaints/Escalations & Quality Assurance Team Leader/Specialist/Coach - Aug 2016 - Jul 2017 (1 year) Sales Team Leader/Manager/Coach - Jul 2017 - Jun 2018 (1 year) Discovery Life Product Specialist / Life Servicing Team Leader/Coach - Jul 2018 - Present (2 years 11 months +) Quality Auditor Team Leader Coach - Jan 2020 - Present (1 year 5 months +)
Skills
"Problem solver"; "Quick learner"; "Dynamic communicator"; "Critical/objective thinker"; "Adaptable"; "Collaboration focused"; "Ethical"; "Attention to detail";" Goal driven"
Education . College
Administration
ML Sultan Business College
01.1996 - 12.1996
Full business administration course.
Risk management
Technikon Pretoria
01.2003 - 12.2003
Statement Analysis/Fraud Detection
Customer experience
Kelly Recruitment
01.2004 - 12.2004
Art of Customer Service
SQA/UAT Testing
Test & Data Services
01.2005 - 12.2005
Software Testing - SQA & UAT Software Life Cycle - SDLC
Advanced Excel Training
Nedbank
01.2005 - 12.2005
Advance execution of Excel
Etiquette & Customer Experience
Language & Training Services
01.2005 - 12.2005
Techniques of Good Writing.
Test Automation
EOH Mercury Africa
01.2006 - 12.2006
Load Runner - Hands on Lab
Testing SQA-UAT
Foster Melliar
01.2008 - 12.2008
ITIL V3 - Testing SQA-UAT-SDLC
Short Term Insurance
Unisa
01.2013 - 12.2013
ICST016 - Short Term Insurance
Regulatory Examination: Representatives
Moonstone - Regulatory Examination
01.2016 - 12.2016
Regulatory Examination: Representatives
Wealth Management
INSETA
01.2017 - 12.2018
Wealth Management - 126 credits
Class of Business
The Financial Planning Institute of Southern Africa
Since 01.2019
Short Term Long Term Health Products Investments
Languages
afrikaansgood level
englishnative
More information
immediately
Erongo - Hardap - Karas - Omusati - Windhoek - Khomas - International
Sunninghill
Permanent contract
14.05.2021
92

Other profiles that may interest you

Profile n°00134937
  • Work experience: 5 to 10 years
  • Industries: Advice, audit, accounting - Banking, insurance, finance - Research and development
  • Education:
    Bachelor of Commerce (Accounting)
    Rhodes University
    01.2009 - 12.2011
    Bachelor of Commerce in Financial Management
    University of South Africa
    Since 01.2018
  • Languages: Afrikaans (intermediate), English (native) & German (beginner)
  • Skills:

    - Leadership
    - Problem-solving
    - Financial Analysis and modelling
    - Communication
    - Emotional Intelligence

  • Profile n°00134268
  • Work experience: 2 to 5 years
  • Industries: - Advice, audit, accounting - Banking, insurance, financeCall centers, hotlinesHealth, pharmacy, hospitals, medical equipmentSecretarial work
  • Education:
    Finance Management
    Internationala University of Mangement
    01.2015 - 09.2021
  • Languages: English (good level)
  • Skills:

    1. Verbal and Written Communication
    2. Teamwork
    3. Attention to detail
    4.. Honest
    5. Computer Literate
    6. Teamwork

  • Profile n°00079645
  • Work experience: 2 to 5 years
  • Industries: Advice, audit, accountingAirport and shipping servicesCall centers, hotlinesDistribution, selling, wholesaleImport-export business
  • Education:
    High School Certificate NSC Grade 12
    Oshigambo High School
    01.2011 - 11.2012
  • Languages: English (fluent)
  • Skills:

    Problem solving
    Microsoft office ( word, excel, power point )
    Parcel Perfect
    Good communicating Skills
    Basic IT Knowledge
    Basic SAGE Knowledge

  • Profile n°00130155
  • Work experience: 2 to 5 years
  • Industries: Advice, audit, accountingEducation, trainingHealth, pharmacy, hospitals, medical equipmentResearch and development
  • Education:
    Mathematics and applied sciences
    Namibia university of science and technology
    03.2012 - 09.2016
  • Languages: English (good level)
  • Skills:

    Competent experience

  • Request a call WhatsApp X