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CV Profile No.72213


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Last name : *********
First name : ***
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ******
Address : *********************************************************

Attached CV :

Profile details

Job category searched
» Accounting, controlling, finance
» Marketing, communication
» R&D, project management
Professional experience
More than 10 years
» Agriculture, fishing, aquaculture
» Call centers, hotlines
» Government services
» Marketing, communication, media
Professional Experience: 
03.2006 - 09.2013
Call center Advisor
Mobile Telecommunication (MTC)
-Answering calls -Attending to customers queries on network issues, handset issues and accounts issues -And also queries from other departments -Assisting the dealers with their queries regarding accounts and MTC products - Assisting with handset queries from customers. - Provide administration and support services. -Provides appropriate solutions to problem issues. -logging of tickets and following up on them
Since 09.2013
Accounts Advisor
Mobile Telecommunication (MTC)
Processing payments from customers via mail, or faxes - Attending to customers queries on their accounts - Attending to emails faxes and bank statements Receiving account and service enquiries from various origination in writing or by telephone Administration of cash ups Processing of terminations of accounts Keeping track of postdated payments Administration of account service queries
I have skills in customer care , account receivable ,working with bank statements, refunds , terminations of contracts , and processing of payments and adjustments plus updating on customers details on the system , Microsoft suite
01.2011 - 11.2015
Bachelor honors Degree in Business Administration
The International University Of Management (IUM)
01.2005 - 09.2005
Diploma in Secretarial and Office Administration
International University of Management (IUM)
advance typing , business English , Office administration , power point , excel , outlook …..
More information
in 1 month
Place of residence : Walvis bay
Permanent contract

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