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CV Profile No.70886


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Last name : ***********
First name : ****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : *****
Address : *********************************************

Attached CV :

Profile details

Job category searched
» IT, new technologies
» Legal
» Marketing, communication
Professional experience
5 to 10 years
» Engineering, development studies
» IT, software engineering, Internet
» Industry, production, manufacturing and other
Professional Experience: 
Since 01.2018
Desktop Support Engineer
Outsource international
• Assisting finance, operational and management staff of organisations with hardware and software problems. • Reviewing ICT standards of clients to ensure that they are up to date and robust enough for the organisation. • Performing installation and maintenance of hardware systems (computers, printers, phones, WIFI access points and other peripheral equipment) • Providing troubleshooting, and owned desktop and network issues to resolution remotely and/or on-site. • Performing Active Directory Group Objective management for organisational network environment • Managing mail boxes for staff for efficient use, configuring and maintaining Microsoft outlook for staff • Removing any inappropriate software, and replacing software as it becomes obsolete. • Analysing and reporting computer network security breaches or attempted breaches. • Analysing network data to determine network usage, disk space availability, or server function. • Configuring and defining parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, • Installing and configuring wireless networking equipment. • Installing network software, including security or firewall software and antiviruses.
01.2017 - 12.2017
Data Consultant
• Collected data (completing registers for HIV/AIDS services (ART, HTC, PMTCT) in the hospitals/ health facilities offering ART. • Assisted health facility staff in compiling monthly reports for HIV/AIDS services and related Laboratory and Pharmacy service statistics. • Entered data for Patient Tracking System (Smart Care) for ART data at the facilities, once these have been developed. • Maintained appointment records for patients on ART and retrieve all files for patients to be seen; OPD files, HIV/Care Cards etc. • Retrieved and line-up cards in order for old and new clients waiting to be seen by clinician. • Updated HIV/Care cards for all activities and events for clinic days (where still in use). • Managed patient files on day to day basis for easy retrieval.
01.2016 - 12.2016
Fixed Network Technician
Zambia telecommunication Company
• Designed and installed equipment used for transmitting wired phone, cellular, cable and broadband data. • Installation of Fiber optic cables and conduct Fiber optics Termination/Splicing. • Provided hands-on assistance and troubleshoots telecommunications wiring • Conducted testing using Fluke -OTDR/UTP testing tools, • Performed PVC conduit and steel conduit installation • Inspected and serviced telecommunication devices in frequent interval of time • Supported lT infrastructures systems (Server OS, Desktop OS, Client devices, LAN technologies, WAN technologies and Remote Access technologies). • Troubleshoot and resolved issues in a timely manner or re-direct to the appropriate team as required. Fully proficient with Cisco Network infrastructures. • Conducted site surveys and meets with other department contacts to plan and coordinate new and upgraded cabling and telecommunications equipment for small or basic systems
Problem-solving Computer science Industry skills Pressure management Teamwork Creativity Structural analysis Communication Attention to detail Educational commitment Data modeling Leadership
02.2007 - 11.2010
Diploma in Computer Science
Zambia Center for Accountancy Studies
Training in Networking Java programming Database administration web design Business organisation communication skills A+
More information
Place of residence : Lusaka
Permanent contract - Fixed-term contract

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