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CV Profile No.68942

Profile

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Last name : ********
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ******
Address : ******************************************************

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Profile details

Job category searched
» HR, training
» Secretarial work, assistantship
» Tourism, hotel business and catering
Professional experience
5 to 10 years
» Call centers, hotlines
» Education, training
» Government services
» Secretarial work
» Tourism, leisure activities
Professional Experience: 
09.2016 - 05.2020
Senior Reservations and Ticketing Agent
Qatar Airways Namibia
Full service oriented reservations and ticketing. Customer satisfaction and dealing with all customer related enquiries. • Implemented marketing strategies which resulted in growth of customer base. • Responses to calls in both routine and emergency situations. • Delivered accurate verbal and written reports to company personnel
06.2014 - 09.2016
Customer Service Agent e
South African Airways Namibia
• Supported Chief Operating Officer with daily operational functions. • Ticketing, Baggage enquiries, • Check in assistance, rebooking of itineraries, • Managed sales position and responsibilities for 6 months
Skills
• Team leadership • Strong verbal communication • Extremely organized • Self-motivated • Observant • Background in supervision and management • Powerful negotiator
Education
Bachelor
02.2007 - 11.2012
Bachelors in Travel and Tourism Management
Polytechnic of Namibia
Since 09.2017
Diploma in Junior Primary Education
Institute of Open Learning
Languages
afrikaansfluent
englishfluent
portuguesefluent
More information
immediately
Windhoek - Khomas - International
Place of residence : Windhoek
Permanent contract - Fixed-term contract - Temporary work - Part-time work
13.08.2020
17

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