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CV Profile No.65625

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Last name : ****
First name : *****
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Job category searched
» HR, training
» IT, new technologies
Professional experience
More than 10 years
» Education, training
» IT, software engineering, Internet
» Research and development
» Telecom
Professional Experience: 
Since 02.2020
Freelance IT Trainer/Consultant
NobleProg UK Limited
• Conducting training on a freelance basis in Data Analysis using Python and R for Business Analysts, Business Intelligence, Machine Learning, SQL, Big Data and Data Science courses. • Creating and adding new courses to the range of courses. • Prepare all training material for courses, including PowerPoint presentations, skills exploration and exercises, and assessments. • Conducting Data and Statistical Analysis for corporate clients. Recent projects include: 1. Data Analysis and Big Data training - University of Western Cape, South Africa (February 2020) 2. Microsoft PowerBI for Business Analysts - Rhodes Food Group, South Africa (February 2020) 3. Statistical Analysts for Production Engineers - South African Mint Company, South Africa (March 2020) 4. Business Process Modelling and Notation 2.0 in Camunda Modeler - FNB Bank, South Africa (June 2020)
07.2017 - 10.2019
ICT Systems Administrator
IQ Tele Communications Services Pty Ltd
• Enterprise infrastructure planning, installation and management for corporate clients. • MPLS installations and management. • Recommending solutions for automation. • Servicing of clients’ accounts and managing relationships. • Drawing up Service Level Agreements for IT and telecommunication services. • Supervising new infrastructure installations. • Handling hardware and software support calls. • Installation and support of IP PBX systems (Mitel) for corporate clients. • Setting up clients’ internet connectivity via ADSL, Fibre and LTE. • Installation and support of wireless LAN devices at clients’ sites. • Installation and support of IP based CCTV systems for clients (Hikvision) in a networked environment. • Installation of IP based access control systems (Morpho, CDVI), • Taking ownership of clients’ issues reported and seeing problems through to resolution. • Taking clients through a series of actions via phone, email, chat or remote desktop tools until technical issues are resolved. • Researching, diagnosing, troubleshooting and identifying solutions to clients’ systems issues. • Data mining activities for service clients. • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
01.2008 - 12.2016
ICT Administrator
Migdale Holdings
Being the custodian of all site IT systems. Responsible for smooth running of the Spar Supermarket’s Retail Office point of sale system and; • Technical support for hardware and software issues. • Managing the configuration and operation of hardware and software systems according to business requirements, • Back up of systems data and production of day end business reports for management. • Planning, installation and delivery of branch IT infrastructure to support business operations. • Administration of IT infrastructure including Wireless LAN, PABX system and POS system. • Windows Domain Controller and Workgroup Mail Server administration. • Maintenance of CCTV security system. • Liaising with suppliers for outsourced IT services. • Conducting end user training. • Supervising site technicians. • Planning software and hardware upgrades. • Performing software upgrades. • Weekly and monthly departmental reporting. • Designing stock control and tracking systems. • Actively participating on IT budgeting. • Advising on IT hardware and software procurement.
09.2003 - 12.2007
Assistant Lecturer/Lecturer
Ministry of Higher and Tertiary Education
• Delivering lectures to groups of students and using teaching techniques to inspire and motivate them for higher level qualifications and then employment. • Chairing the career guidance committee of the college and representing the college at open days and exhibitions. • Preparing and delivering lectures in C Programming, Data Structures and Algorithms, Software Design and Systems Analysis and Design in accordance with ZimCHE standards. • Actively leading class discussions and encouraging debate. • Assessing students’ coursework. • Set up and marking of local and national examinations, • Mentoring, advising and supporting students.
01.2003 - 08.2003
Teacher/HOD Computer Studies
Waddilove High School
• Planning lessons and activities that facilitate students' acquisition of basic and advanced computer skills. • Instructing in a manner that develops students' confidence in their abilities. • Observing and managing classroom dynamics. • Invigilating and grading projects, quizzes, and examinations. • Tracking and reporting students' progress. • Supervising and appraising department teachers. • Ensuring that the computer laboratory rules remain enforced. • Software updates and maintaining hardware. • Attending parent-teacher consultation days.
Skills
• Systems planning, implementation and management skills and experience • Ability to manage data-centre operations • Data modelling and visualisation skills using Python Pandas, Numpy and Matplotlib • Data science enthusiast with training and hands on experience in data analysis and machine learning models using Python and R. • Sound knowledge of Anaconda Navigator • Python and R coding in Jupyter notebooks and R Studio • Extensive experience in networked systems • Knowledge of data centre operations • Experience with Active Directory, Exchange Server, Windows Servers, VMware, FortiNet Firewall, Veeam, Manage Engine. • VoIP systems installation and support. • Project management. • Strong technical and analytical acumen. • Ability to achieve results in pressure environments. • Well-developed interpersonal skills, unquestionable integrity and openness to learning from others in a team environment. • Good organisation skills and time management.
Education
Master
12.2015 - 11.2019
Master of Science in Information Systems Degree
National University of Science and Technology
07.2010 - 11.2013
Bachelor of Science of Information Systems
Midlands State University
01.2002 - 12.2002
National Higher Diploma in Computer Studies
Kushinga Phikelela Polytechnic
Ministry of Higher and Tertiary Higher National Diploma in Zimbabwe.
01.2000 - 12.2001
National Diploma in Computer Studies
Kushinga Phikelela Polytechnic
Ministry of Higher and Tertiary Education National Diploma in Zimbabwe
01.1999 - 12.1999
National Certificate in Computer Studies
Kushinga Phikelela Polytechnic
Ministry of Higher and Tertiary Education National Certficate in Zimbabwe
Languages
englishfluent
More information
in 1 month
Erongo - Hardap - Karas - Kavango - Kunene - Ohangwena - Omaheke - Omusati - Oshana - Oshikoto - Otjozondjupa - Windhoek - Khomas - Zambezi - International
Place of residence : Randburg
Permanent contract - Fixed-term contract - Temporary work - Freelance - Cooperative Education Program - Part-time work
09.07.2020
36

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