Receptionist - Windhoek - Khomas

Share this offer with your network

Published on 03.10.2019

Company

Industries:
Hotel business, catering
Job ads:See our Job Ads
Since founded GORING HOTEL International has been a leader in the hospitality industry. Today, GORING  HOTEL International remains... read more

Job Ad & Profile Description

Position : Receptionist - Windhoek - Khomas

The GORING HOTEL is committed to providing equal employment opportunity for all persons regardless of race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, citizenship status, disability or veteran status.

We are recruiting Receptionists.

ESSENTIAL RESPONSIBILITIES AND DUTIES:

  • Receiving guests to the hotel by greeting them warmly, and attending to their inquiries and also answer inquirers over the phone.
  • Informing guests of the services and accommodation rates in the hotel, make reservations for guests according to their needs, and also make sure that all reservations cancelled are effected immediately to avoid confusion.
  • Build good relationship and rapport with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.
  • Report issues of maintenance and malfunctioning appliances to the manager for quick repair in order to ensure guests comfort and satisfaction.
  • Screening, answering and forwarding telephone calls.
  • Keep clear and comprehensive records of guest room bookings and all billings for accountability and future reference.
  • Receiving and distributing mail.
  • Ensure the arrival and departure of all guest to and from the hotel with in a friendly and efficient manner.
Required profile for job ad : Receptionist - Windhoek - Khomas
  • Hospitality experience
  • Problem-solving skills
  • Great communication skills.
  • Working level of Microsoft Office applications.
  • A passion for hospitality and enthusiasm for working with people from all over the world
  • Strong guest orientation Highly responsible. At least one year experience in the international hospitality industry.

EMPLOYMENT BENEFITS:

  • Executive Salary:  Monthly fixed salary based on experience and if candidate is of exceptionally good capacity and bonuses linked to performance.
  • Educational assistance, Medical, Optical and Dental Care,
  • Health/life Insurance, Relocation Expenses.
  • Educational assistance, Medical, Optical and Dental Care,Family/Single housing accommodation.
Job criteria for job ad : Receptionist - Windhoek - Khomas
Job category:
Tourism, hotel business and catering
Industries:
Hotel business, catering
Employment type:
Permanent contract
Region :
Windhoek - Khomas
Experience level:
2 to 5 years
Educational level :
Bachelor
Number of Position(s):10

Share this offer with your network

other job that might interest you

Guest Experience Manager

17/10/19 | N.C.

We are looking for profiles and CVs of Guest Experience Managers that we will send to our large account customers for their future recruitment needs. Duties: Supervise and lead employees; Understand guest needs; Support handling complaints; Deliver an exc ...

Region of : Erongo - Hardap - Karas - Kavango - Kunene - Ohangwena - Omaheke...

Guest Relations Officer

02/10/19 | N.C.

We are looking for profiles and CVs of Guest Relations Officers that we will send to our large account customers for their future recruitment needs. Duties: Welcome guests in a friendly and professional manner; Develop customer service satisfaction progra ...

Region of : Erongo - Hardap - Karas - Kavango - Kunene - Ohangwena - Omaheke...

Reservations Agent

02/10/19 | N.C.

We are looking for profiles and CVs of Reservations Agents that we will send to our large account customers for their future recruitment needs. Duties: Help people book their stay; Perform billing process; Give information on bedroom availability; Help gu ...

Region of : Erongo - Hardap - Karas - Kavango - Kunene - Ohangwena - Omaheke...