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IT Support Engineer

Published on 30.09.2022


Website :
Industries :
IT, software engineering, Internet
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Alviva is one of Africa's largest providers of Information and Communication Technology products and services. The Group comprises... read more

Job Ad & Profile Description

Position : IT Support Engineer

We are recruiting an IT Support Technician.

Required job outputs:

  • IT Hardware Break-Fix events.
  • Successful IT installations and Implementations.
  • Optimum customer satisfaction, ambassador of the company whenever visiting or talking to clients, presentable and professional.
  • Good communication skills, responsiveness.
  • Accurate time recording and job reporting.
  • Lifelong learning – continuously invest in new technology skills.
Required profile for job ad : IT Support Engineer

Expected qualifications:

  • Diploma in related field (Information Technology or Computer Science)
  • Any qualification in Micro-computing will be beneficial
  • Hardware Certifications in IBM (Power, Storewize, Tape), Lenovo (Thinksystems, Thinkserver), Dell (DCSE, EMC, PowerEdge) and Huawei servers (including Arista switches).


  • Minimum 3 to 5 years of experience in providing IT Break/Fix Enterprise Services and installations and upgrades for major clients, including banks and telco’s on several platforms (AIX, Linux, Wintel).
  • Solid experience installing, configuring and maintaining IBM SAN storage solutions and providing support for PowerHA support on AIX clusters.
  • Must have experience with installations and maintenance of Huawei enterprise networking solutions.
  • Experience providing end user support (including PC break-fix) required.
  • Familiarity using OTRS, Dell DFSM and DPP preferred.
Job criteria for job ad : IT Support Engineer
Job category :
IT, new technologies
Industries :
IT, software engineering, Internet
Employment type :
Permanent contract - Fixed-term contract
Region :
Windhoek - Khomas
City : Windhoek
Experience level :
2 to 5 years
Educational level :
Spoken language :
englishgood level
Number of Position(s) : 1

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