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German & English Phone/Email/Chat Customer Support Specialist

Published on 04.12.2022

Company

Website : https://www.xfusion.io/
Industries :
Call centers, hotlines
Services other
Job ads : See our Job Ads
At XFUSION.IO we help startups scale by growing and leading teams that provide top-tier customer and back-office support. read more

Job Ad & Profile Description

Position : German & English Phone/Email/Chat Customer Support Specialist
We are looking for German & English Phone/Email/Chat Customer Support Specialists.
 
Company provides the following:
  • Paid Time Off
  • Great Culture
  • 100% Remote work
Required profile for job ad : German & English Phone/Email/Chat Customer Support Specialist
  • Quick learner with the ability to absorb extensive information on our client’s brand history, product offerings, and communications.
  • Outstanding written and verbal communication skills and excellent email and phone etiquette.
  • Ability to work independently and be self-motivated.
  • Demonstrates initiative with the ability to multi-task and be detail-oriented in a fast-paced environment
  • Proven to be organized, systematic and rigorous
  • Strong computer skills in in-demand applications and the ability to learn new applications quickly
  • Team player, able to develop excellent relations with co-workers (externally & internally).
  • Willingness to work on shifting schedules but predominantly during US business hours.
  • Bilingual Speaker of German and English is a MUST
  • 1-2 Customer service experience in BPO
  • At least TWO stable internet connections. One acts as your primary internet, and backup is the other. (DSL, Broadband, or Fiber connection).*Backup can be prepaid broadband.
  • Minimum Computer Requirements: Laptop or Desktop with Quad-Core CPU >2.5Ghz, RAM: 8GB, HDD/SSD: 1TB + OS installed in an SSD 128GB (Preferably but not required).
Job criteria for job ad : German & English Phone/Email/Chat Customer Support Specialist
Job category :
Services
Telemarketing, teleassistance
Industries :
Call centers, hotlines
Employment type :
Permanent contract
Region :
Erongo - Hardap - Karas - Kavango - Kunene - Ohangwena - Omaheke - Omusati - Oshana - Oshikoto - Otjozondjupa - Windhoek - Khomas - Zambezi - International
City : Broomfield, CO
Experience level :
Less than 2 years
Educational level :
College
Spoken language :
englishfluent
germanintermediate
Number of Position(s) : 1
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

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