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Destination Specialist - Travel & Tourism

Published on 04.12.2022

Company

Website : https://www.abcworldwide.com/
Industries :
IT, software engineering, Internet
Call centers, hotlines
Temporary work, recruitment
Tourism, leisure activities
Job ads : See our Job Ads
ABC Worldwide is a specialist, recruitment and placement agency. Formed in 2018 through a merger of two strong and well-known players in the field... read more

Job Ad & Profile Description

Position : Destination Specialist - Travel & Tourism

Job Purpose:

To successfully quote profitable tour products for existing as well as new clients.

Key Responsibilities:

Sales

  • Secure business and effectively cost products.
  • Understand the market and margin control.
  • Build up and maintain agent / supplier relationships.
  • Source new products.
  • Develop own sales strategy to secure more business through existing and new agents.
  • Work closely with the team to achieve goals.

Operations

  • Quote and design successful, creative itineraries and proposals for all market related ADHOC groups, Tour
  • Series and FIT requests.
  • Capture and confirm bookings in Passion (Tourplan).
  • Negotiate with suppliers for better rates, cancellation policies and FOC’s.
  • Find new suppliers that offer a good service and better rates.
  • Follow up on quotes that have been sent out.
  • Successfully run groups / tour series / FIT booking/Fly-In and other products related to the Namibian Business Unit.
  • Compile welcome packs itineraries.
  • Create co-pilots according to itinerary.
  • Handling the 24hour emergency phone.
  • Prepare guide documentation and brief guide before travel date.
  • Work closely with tour guides whilst on tour.

Financial

•   Support and co-operate with Financial Dept.

Additional responsibilities:

  • Participate in supplier training and workshops.
  • Reduce the transaction turnaround time.
  • Demonstrate good communication skills and customer care.
  • Stay current on events and changes of suppliers / product.
  • Travel on educational’s and familiarizations trips.

Sundry Areas:

It is expected of all employees to perform not only task mentioned in the job description, but also direct allocated or extraordinary tasks that could arise.

Required profile for job ad : Destination Specialist - Travel & Tourism
  • Tourism/Travel Degree, Diploma advantageous
  • 4-5 years DMC Travel Consultancy experience
  • Tourplan Software Knowledge/experience
Job criteria for job ad : Destination Specialist - Travel & Tourism
Job category :
Tourism, hotel business and catering
Industries :
Tourism, leisure activities
Employment type :
Permanent contract
Region :
Windhoek - Khomas
City : Windheok
Experience level :
2 to 5 years
Educational level :
College
Number of Position(s) : 1
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Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

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