Country Manager

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Published on 26.08.2019


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NIMBLE GROUP provides highly professional credit management services to many of the largest credit grantors in Africa; South Africa, Namibia,... read more

Job Ad & Profile Description

Position : Country Manager

We are recruiting a Country Manager.

Job Purpose:

To lead, represent and develop the Namibian office of the Nimble Group.  This includes: 

  • Establishing and enhancing client relationships and building Nimble’s market awareness through business networking
  • Developing and implementing Key Account and Business Strategy plans to generate and convert new businesses leads
  • Driving revenue growth through increasing market share, optimizing collections/recovery processes and expanding Nimble’s service offering in order to meet client needs and be ranked the leading competitor in its category
  • Leading Nimble’s Namibian office including delivery of relevant, accurate reporting; recruiting, management and development of local staff; interacting with key local stakeholders to meet Nimble’s compliance, legal and contractual obligations;  ensuring the effective logistical functioning of the local office; and maximizing profitability.
  • Overseeing the Namibian office interactions with other Nimble divisions to achieve Nimble’s overall strategic objectives including financial targets, systems implementation, human resource policies and standard operational processes.    

Reporting to: Chief Operations Officer and Executive: Principal Investments & Acquired Debt with continuous collaboration with the Operations Executive: Rest of Africa continuous 

Location: Windhoek, Namibia​​​​​​​

Key Performance Areas:

Under the management / direction of the Chief Operations Officer and Executive: Principal Investments & Acquired Debt, the Operations Executive will have the following responsibilities (including but not limited to):

  • Portfolio Management
  • Growth of New Business
  • Create / Manage Client Relationship
  • Risk Mitigation (client and employee)
  • People Management 
  • Service Excellence 
Required profile for job ad : Country Manager
  • BA / BComm in Business Management preferred
  • Minimum 5 years working experience in a senior management role
  • Management reporting experience
  • Client Liaison experience essential
  • Vendor management experience
  • Experience in the Credit & Collections industry
  • Exposure to handling of challenging operational issues in a collections environment
  • Experience in managing teams in excess of 80 staff
  • Experience in strategy design and execution
  • Dialler experience advantageous
  • High level computer literacy & efficiency
  • HR / IR experience


  • Strong business writing skills
  • Strong verbal communication skills
  • Strong financial and business acumen
  • Contract negotiation skills
  • Results driven
  • Proactive management approach
  • Strong analytical skills
  • Tenacity to drive initiatives through to completion
  • Positive attitude
  • Motivational skills
Job criteria for job ad : Country Manager
Job category:
Accounting, controlling, finance
Call centers, hotlines
Employment type:
Permanent contract
Region :
Windhoek - Khomas
Experience level:
5 to 10 years
Educational level :
High school
Spoken language:
Number of Position(s):1

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