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Client Service Consultant

Published on 26.08.2021

Company

Website : https://www.oldmutual.co.za/
Industries :
Banking, insurance, finance
Job ads : See our Job Ads
Old Mutual Limited is a premium pan-African financial services group that offers a broad spectrum of financial solutions to retail and corporate... read more

Job Ad & Profile Description

Position : Client Service Consultant

We are looking for Client Service Consultants.

Job Specification:

  • Providing quality service and client care;
  • Providing product and portfolio information to Customers;
  • Processing benefit payments ;
  • Handling all general queries;
  • Administering client information;
  • Performing general office functions; and
  • Retain business and generation of sales leads.
Required profile for job ad : Client Service Consultant
  • Namibian Citizenship;
  • Grade 12 with a minimum with 25 points;
  • A tertiary qualification will be advantageous;
  • Approximately 2 years’ experience in the insurance industry;
  • Approximately 1 – 2 years customer service experience;
  • Must be multi-skilled in both Individual Life and Group Schemes systems and products;
  • Experience in the local vernacular will be an added benefit;
  • Ability to listen and integrate information;
  • Good interpersonal skills;
  • Good communication and presentation skills;
  • Well organized and attention to detail;
  • Excellent Client-Care skills;
  • Computer literate - MS Word, Excel and Outlook is essential;
  • Ability to work under pressure whilst still maintaining a professional image;
  • Self-starter; and
  • Good planning, organizing and time-management skills.
Job criteria for job ad : Client Service Consultant
Job category :
Management
Marketing, communication
Services
Industries :
Banking, insurance, finance
Services other
Employment type :
Permanent contract
Region :
Erongo - Hardap - Karas - Kavango - Kunene - Ohangwena - Omaheke - Omusati - Oshana - Oshikoto - Otjozondjupa - Windhoek - Khomas - Zambezi
Experience level :
2 to 5 years
Educational level :
Bachelor
Number of Position(s) : 6

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