Google Play

Card Forensic Investigator

Published on 25.05.2023


Website :
Industries :
Advice, audit, accounting
Banking, insurance, finance
Services other
Job ads : See our Job Ads
Nedbank is vision-led and values driven. More than anything we know that how we achieve our vision is just as important as what we achieve. Our... read more

Job Ad & Profile Description

Position : Card Forensic Investigator

Job Purpose
To conduct investigations in Nedbank by following forensic methodologies to mitigate fraud risk and criminal liability and ensure regulatory requirements are met.
Job Responsibilities

  • Contribute to a culture of transformation goals by participating in Nedbank culture building initiatives, business strategy and CSI.
  • Ensure costs are recovered per time allocation and transfer pricing agreements with stakeholders.
  • Ensure work completed per plan and conduct investigations.
  • Identify gaps in processes, make recommendations to improve processes and prevent re-occurrence of claims.
  • Highlight implication of not implementing recommendations so that corrective action can be taken.
  • Prevent further potential losses by alerting other banks of possible fraudulent transactions and identifying suspicious deposits.
  • Conduct investigations and report fraudulent activities.
  • Ensure regulatory standards for record keeping are met.
  • Ensure provision for claims are made and regulatory requirements are met and report claims and corruption cases.
  • Ensure consistency of sanctions for similar transgression.
  • Report information regarding fraudulent trends to Enterprise Risk Committees (ERCOs) for implementation of preventative and corrective action.
  • Gather and analyse relevant documentation received from clients.
  • Obtain evidence and determine veracity of claims by requesting assistance from internal sources within Group Risk Services (GRS) as well as suppliers.
  • Ensure client needs and expectations are met.
  • Enable the implementation of recommendations and actions required.
  • Provide updates and feedback related to escalated queries pertaining to alleged fraudulent claims from clients by interacting with the Ombudsman Liaison electronically.
  • Improve business performance and prevent further potential losses.
  • Prevent further potential losses and alert Legal Insurance for provision in case of losses that are R1m and above.
  • Prevent and/or reduce potential losses.
  • Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
  • Improve personal capability and stay abreast of developments in field of expertise.
  • Support personal growth and effective performance.
  • Maintain knowledge management and improve team success.
Required profile for job ad : Card Forensic Investigator

Key Critical Experience

  • Familiar with Desktop Fraud investigation and Field Investigations
  • Familiarise yourself with SABRIC initiatives and law enforcement agencies             
  • Prevent and/or reduce potential losses
  • Must be a Team player, and also willing to take lead
  • Improve personal capability and stay abreast of developments in field of expertise

Minimum Experience Level

  • 4 Years experience in fraud investigations

Essential Qualifications - NQF Level

  • Matric / Grade 12 / National Senior Certificate
  • Advanced Diplomas/National 1st Degrees

Preferred Qualification

  • BA Law degree, B.Proc, LLB, BA criminal Justice
  • Technical / Professional Knowledge
  • Ethics and Fraud
  • Fraud investigation methodology
  • Governance, Risk and Controls
  • Relevant regulatory knowledge
  • Relevant software and systems knowledge
  • Business writing skills
  • Relevant regulatory, compliance and risk legislation

Behavioural Competencies

  • Communication
  • Continuous Learning
  • Customer Focus
  • Decision Making
  • Managing Work
  • Quality Orientation
Job criteria for job ad : Card Forensic Investigator
Job category :
Industries :
Banking, insurance, finance
Employment type :
Permanent contract - Fixed-term contract
Region :
Erongo - Hardap - Karas - Kavango - Kunene - Ohangwena - Omaheke - Omusati - Oshana - Oshikoto - Otjozondjupa - Windhoek - Khomas - Zambezi
Experience level :
5 to 10 years
Educational level :
Key Skills :
regulatory compliance
Number of Position(s) : 1
Be cautious! Do not send money to a potential employer. Do not pay any money for a potential contract of employment or for pre-employment training.
Please report any irregularities by using the candidate contact form and selecting the subject "Report a job ad".

Share this offer with your network